About us
E brochure

 

 

Homepage > About us

Core business

Inbound Travel

Saigontourist Travel Service owns competitive advantages in the field of inbound travel thanks to the partnership network covering many countries over the world. Since established, Saigontourist has been trusted by international tourists for package tours of diversified itineraries spreading throughout Vietnam.

Outstanding products of Saigontourist are built based on Vietnam’s great potentials of tourism attractions, and Vietnamese strength and cultural depth, under many forms of travel such as: sight-seeing, adventure, social–culture exploration, gastronomy, eco, diving, golf, research, handicapped, and so on.    

The company’s expertise is also reflected throughout the ability of operating special-interest and highly customized tours in accordance with customer’s demands, bringing the most exotic ecperiences such as contemplating the marvelous natural landscape from a helicopter, taking an elephant ride across the Lak lake, challenging oneself in a trans-Viet trip by motor..., and has always received high appreaciation and compliment thanks to the creativeness and expertness from idea to operation. International customers’ confidence towards our service quality has also been strengthened by our professional, enthusiastic team of operators and tour guides, who are well-trained with various languages of English, French, German, Russian, Korean, Chinese, Spanish, Italian, etc. as well as comprehensive knowledge of Viet Nam.

We have also broadened our product range to serve foreign individual tourists with daily Seat-in-Coach tours to Cu Chi, Tay Ninh, My Tho, Vinh Long, Vung Tau, Can Gio as well as City tour and massage tour with pick-up service at home and hotels in the center of Ho Chi Minh City, and with private and tailor-made tours of both short-term and long-term to all destinations around Vietnam. Currently our service network for international FIT has been expanded to almost all 4- to 5-star hotels in Vietnam as well as in Saigontourist Holding Company’s network.

Cruise travel and Shorex

Being one of the first tourism companies to approach cruise market in the early 90s, Saigontourist is now listed amongst the industry leaders in exploiting and developing cruise travel to Vietnam with comprehensive experiences and skills in serving small and mega cruise ships to the country, including luxury super yachts and sailing yachts. We have won the trust of international prestigious cruise lines thanks to diversified itineraries and services, well-trained and professional staff.

With our excursion and land tours at Viet Nam’s ports of call, international passengers will have a chance to deeply experience Vietnam’s rich culture, history, customs and practices. In addition to leisure sight-seeing tours and travel services, Saigontourist also provides ground handling and shipping services for guest boats, cruisers, and yachts to Vietnam. Since 2006, Saigontourist has officially deployed the project of developing sea cruise travel of regular calls in Vietnam. 

MICE Travel (Meetings, Incentives, Conferences and Exhibitions)

Saigontourist has always been a priority of companies, enterprises, entrepreneurs, schools… when choosing MICE tour operator thanks to our ability to satisfy various exquisite tastes and supplying all kinds of high-quality services throughout both MICE packages (traveling combined with meeting, conference, workshop, event, incentive, team-building and social program, etc.) and separated MICE services (meeting room, accommodation, meeting permits, visa, transfer, pre and post tours) both domestically and abroad.

With creative services, abundant organization experiences, professionalism, Saigontourist Travel Service has broadened both domestic customer markets as well as abroad ones (such as in Australia, Japan, China, Thailand, Cambodia, Hong Kong, Indonesia, etc.).

Especially, Saigontourist Travel Service has been the official tour operator for business trips and trade – promoting programs of Ho Chi Minh City’s authorities, and other domestic and international organizations. Every year, together with other VMIC members, Saigontourist Travel Service participates in international MICE Fairs in Australia, Germany and Thailand to further attract more foreign partners and customers. Since January 2003, we have become an official member of MICE Club in Vietnam.

Business Travel Service (BTS)

Our long-term partnership with highly-prestigious airlines, hotel chains, transportation companies, service suppliers and our personnel team specialized in BTS has enabled  Saigontourist Travel Service to effectively provide packaged and separated Business Travel Services for many domestic and foreign entrepreneurs and enterprises.

By helping customers to save time and money, we have gained their trust in our BTS services throughout concluding contracts in package services of air-ticket, visa, passport, accommodation, transfer, seminar, workshop, travel program, business travel, market research & survey tour and premium travel.

Outbound Travel

Saigontourist pays special attentions to developing products that approach worldwide cultures and civilizations.

Based on our partnership with many prestigious travel operators worldwide and our comprehensive market-demand understanding, we always update outbound tours in conformity with the industry seasons, and customers’ needs, incomes and ages, including leisure tours, market-research tours, business tours, MICE tours, medical treatment tours, relatives-visiting tours, culture and history exploring tours, tours for the elderly and gratitude-expressed tours, etc.

These products have been operated as both package and private tours for as also been developing regular and private outbound tours for both individual travelers and travel groups of the Vietnamese, over-sea Vietnamese and foreigners living in Vietnam, with a diversity of such destinations as ASEAN countries, Hong Kong, China, Belgium, Germany, France, Canada, Italia, Australia, New Zealand, the United States, Spain, Japan, South Korea, etc. Moreover, many enterprises, multi-national corporations, domestic organizations, as well as local authorities have continually chosen Saigontourist for incentive trips, market research tours, commercial promotion programs, and so on.

Domestic Travel

Saigontourist has perfected domestic travel products and services with diversified tour itineraries and guaranteed quality to various destinations throughout Vietnam for Vietnamese individual travelers around the world.

The company has strong reputation in serving big travel groups of foreign and domestic corporations, enterprises and companies with tailor-made tours under various topics such as MICE tour, outdoor tour, environment-friendly tour, studying tours, charity tour, etc.

Saigontourist Travel Service is also the first travel company in Viet Nam launching “Travel Coupon” for individual travelers of regular tours. The “Travel Coupon” is issued based on our cooperation with foreign and domestic suppliers, able to replace cash for Saigontourist’s services and allowing the end-users to choose their suitable services at their convenient time.

Premium Travel

With our competitive advantages and rich experiences in operating special tours for the leaders and authorities of Viet Nam, for foreign corporations and enterprises as well as VIP tours for high-class customers, since June 2005, Saigontourist Travel Service has become the first tour operator in Vietnam to develop Premium Travel product brand, associated with luxurious and special services.

Premium Travel’s products and services are designed to meet special requirements & purposes of distinguished customers relating to their traveling journey, business trips inside and outside the country with high-ranking and selective services. Premium Travel customers are entitled to own Premium Travel Card for international payment, as well as other preferential treatments at home and abroad.

Budget Travel – IKO Travel: Everyone can travel

Since September 2008, Saigontourist has officially brought in a new product: Budget Travel – IKO Travel with the slogan “Everyone can travel”, as a progressive step in diversified product & service development strategy and a reflection of the company’s business philosophy “prioritizing community’s benefits-bringing products”.   
Based on our experiences in building new product brands, IKO Travel is developed to meet the rising demand to travel “adequately, effectively, and budget-saving” of the market.

Domestic and International Air ticketing

Being recognized as one of the first air ticket agencies in Ho Chi Minh City, up to now, Saigontourist Travel Service has been operating as an official air ticket agency for most of Asian airlines (All Nippon Airways, Cathay Pacific, China Airlines, China Southern Airlines, Eva Air, Garuda Airlines, Korean Air, Malaysia Airlines, Pacific Airlines, Singapore Airlines, SiemReap Airways, Shanghai Airlines, Thai airways, Vietnam Airlines, Vasco, Japan Airlines…) as well as of European and American ones (Air France, American Airlines, British Airways, Continental Airlines, Lufthansa, Lauda Air, Qantas Airways, United airlines).

We are always willing to consult and serve customers the most suitable airline at the most appropriate costs. For your great convenience, air tickets can be booked directly at our office or by telephone, delivered at office or at home in Ho Chi Minh City with flexible payment methods: in cash, by bank transfers or credit cards. We also offer preferential costs for groups of tourists, groups of overseas–studying and -settlement.

Car renting

With a modernly-facilitated car series with latest models from 4 to 45 seats, Saigontourist Travel Service is capable of meeting the diverse demands of both foreign and domestic customers with guaranteed safety provided by our experienced, dedicated, enthusiastic driver team who are always well aware of the top priority “always keeping car in good condition and driving in safe manner” for customers’ own benefits.
Apart from assuming all transferring services for inbound and domestic tours, Saigontourist also wins short-term and long-term car rental contracts with many domestic and foreign individuals, organizations, companies and representative offices.
It is our pride to be selected as the official car service supplier for many VIP distinguished delegations of foreign authorities visiting Ho Chi Minh City and other important events such as SEA Games 22, the Celebration of 30th National Unification, etc.

Labor exporting

Having developed close partnership with many worldwide prestigious organizations, Saigontourist Travel Service has competitive advantages in providing skillful labor force to hotels and restaurants in Japan (for working as workers, hotel cooks and restaurant cooks), to Taiwan (as nurses), to Malaysia (for working in hotels and restaurants)…
Since August 2008, cooperation between Saigontourist Travel Service and the Italian-based Costa Crociere S.p.A has officially been established to recruit staff for this corporation’s 5-star cruises, helping create employment for young labor generation in Vietnam and generate more foreign currency for the nation, especially contributing to the tourism industry’s training and adding labor forces with well-qualified professional and foreign language skills.        

Overseas Studying

Saigontourist is committed to provide high-quality and trustworthy consulting services of overseas studying, satisfying both concerns and benefits of students and their parents. Currently, we have established bilateral cooperation with a list of internationally-licensed universities and educational organizations in Japan, the United States of America, Britain, Australia and Sweden.
One of our annual activities is conducting many consulting programs for Vietnamese pupils and students who wish to participate in summer training courses, foreign language courses, cultural exchange programs, higher education levels and many other training courses. Thanks to careful abroad educational partner selection and our experienced consultants, customers can thoroughly put their trusts in schools and institutions introduced by Saigontourist.

Tour guide and interpreter for hire

Saigontourist Travel Service is able to meet promptly and in time all specific demands on experienced tour guides and interpreters who are expert at English, French, German, Japanese, Russian, Korean, Chinese, Spanish and Italian languages.